Valuable App - Frequently Asked Questions

General Questions

What is Valuable?

Valuable is a mobile app that helps you inventory, research, price, and market physical items. Using AI technology, you can take photos of items and instantly get identification, descriptions, comparable sales data, and price suggestions. It's designed for estate sale professionals, antique dealers, collectors, appraisers, and anyone managing valuable physical assets.

Who is Valuable for?

Valuable serves several types of users:

• Estate sale professionals - Inventory entire estates, price items, and prepare for sales
• Antique dealers and resellers - Research and price inventory for shops or online sales
• Collectors - Catalog collections with photos, descriptions, and valuations
• Appraisers - Document items with AI-assisted research
• Families - Manage inherited items and make informed decisions about heirlooms
• Interior designers - Track and source unique pieces for clients

Is Valuable available on both iPhone and Android?

Yes. Valuable is available on both the Apple App Store (iOS) and Google Play Store (Android). Both apps have the same features and functionality.

How much does Valuable cost?

Valuable is free to download and use. Core features like inventory management, photo storage, and team collaboration are always free with no limits. AI-powered features use credits, which you can purchase as needed. New accounts start with 40 free credits. See our Pricing page for credit package details.

Where does Valuable get its pricing data?

Valuable's AI searches multiple sources including online marketplaces (eBay, Etsy, auction houses), estate sale records, and public databases. We use proprietary AI curation to organize and analyze comparable sales relevant to your specific item.

Account & Setup

How do I create an account?

1. Download Valuable from the App Store or Google Play
2. Open the app and tap "Sign Up"
3. Enter your email address and create a password
4. Check your email for a verification code
5. Enter the code to verify your account
6. You're ready to start!

I didn't receive my verification email. What should I do?

First, check your spam or junk folder. If you still don't see it, return to the verification screen in the app and tap "Resend Code." Make sure you entered your email address correctly. If problems persist, contact support.

How do I reset my password?

1. On the login screen, tap "Forgot Password"
2. Enter your email address
3. Check your email for a reset link
4. Follow the link to create a new password
5. Log in with your new password

Can I use Valuable on multiple devices?

Yes. Log in with the same email and password on any device. Your projects, items, and data sync automatically across all your devices.

How do I log out?

Tap your profile icon in the bottom navigation bar, then tap "Sign Out."

Projects & Organization

What is a project in Valuable?

A project is a container for organizing related items. Think of it like a folder. You might create projects for:

• Individual estate sales (e.g., "Johnson Estate - March 2024")
• Client collections
• Your personal inventory
• Specific categories (e.g., "Antique Furniture")

How do I create a new project?

1. Tap the teardrop-shaped button (FAB) on your home screen
2. Select "Create New Project"
3. Follow the wizard to name your project, set location, and configure options
4. Tap "Create" to finish

What are folders?

Folders help you organize multiple projects. For example, you might have a folder called "Active Sales" containing all your current estate sale projects, and another called "Completed" for finished ones.

How do I archive a project?

1. Open the project
2. Tap the menu icon (three dots)
3. Select "Edit Project"
4. Change the status from "Active" to "Archived"
5. Save your changes

Archived projects are hidden from your main view but all data is preserved. You can unarchive them anytime.

Can I delete a project?

Yes. Open the project, tap the menu icon, and select "Delete Project." This permanently removes the project and all its items. This action cannot be undone.

How do I move a project to a different folder?

1. Open the project
2. Tap the menu icon
3. Select "Move"
4. Choose the destination folder
5. Confirm the move

Adding Items (Assets)

How do I add an item to my inventory?

There are three ways to add items:

With AI (recommended):

1. Tap the camera icon on the teardrop FAB
2. Take 1-6 photos of your item
3. Optionally add notes
4. Tap save and select "Create with AI"
5. AI will identify the item, generate a description, and find comparable sales

Without AI (manual):

1. Tap the teardrop FAB and select "Create Item without AI"
2. Take photos
3. Enter details manually
4. Save

Bulk upload:

1. Tap the teardrop FAB and select "Bulk Upload Photos"
2. Select multiple photos from your gallery
3. Each photo (or group) becomes a separate item
4. AI processes each item

How many photos can I take per item?

You can take up to 6 photos per item. We recommend capturing:

• Overall view of the item
• Maker's marks, signatures, or labels
• Any damage or condition issues
• Close-ups of important details

Can I add notes while taking photos?

Yes. While in the camera, tap the microphone icon to dictate notes, or tap the text icon to type. Notes help the AI better identify your item and are saved with the item record.

What's the difference between creating with AI vs without AI?

With AI (3 credits): The AI analyzes your photos to identify the item, generate a description, suggest categories and keywords, and find comparable sales for pricing.

Without AI (free): You take photos and enter all information manually. Good for items you already know well or when you want to save credits.

How do I add items from my photo gallery?

Use the "Bulk Upload Photos" option from the teardrop FAB. You can select multiple existing photos from your device's gallery. Each selection becomes a new item processed by AI.

Viewing & Managing Items

How do I view my inventory?

Open any project to see its items. You can switch between three views:

• Grid View - Compact cards showing thumbnail and basic info
• List View - Rows with thumbnails for scanning many items
• Detailed View - Larger cards with multiple photos visible

Tap the view icon to switch between modes.

How do I search for items?

At the top of any project, use the search bar to find items by name or description.

How do I filter items?

Tap the filter icon to filter by:

• Status (active/archived)
• Price range
• Date added
• Category
• And more

How do I sort items?

Tap the sort icon to arrange items by:

• Name (A-Z or Z-A)
• Price (high to low or low to high)
• Date created
• Date modified

How do I edit an item's details?

1. Tap the item to open it
2. Tap "Edit" or the pencil icon
3. Modify the name, price, description, or other fields
4. Tap "Save"

How do I delete an item?

1. Tap the item to open it
2. Tap the menu icon
3. Select "Delete"
4. Confirm deletion

You can also select multiple items and delete them in bulk using selection mode.

How do I select multiple items?

1. Long-press on any item to enter selection mode
2. Tap additional items to select them
3. Use the action bar to move, delete, or perform other bulk actions
4. Tap "Select All" to select everything in the project

Photos & Media

How do I view an item's photos?

Open the item and tap the "Photos" tab. Tap any photo to view it fullscreen. Swipe left/right to browse all photos.

How do I add more photos to an existing item?

1. Open the item
2. Go to the Photos tab
3. Tap the add (+) button
4. Take new photos or select from gallery

How do I delete a photo?

1. Open the item's Photos tab
2. Tap the photo you want to remove
3. Tap the delete/trash icon
4. Confirm deletion

How do I reorder photos?

1. Open the item's Photos tab
2. Tap "Reorder" or the reorder icon
3. Drag photos to rearrange them
4. The first photo becomes the thumbnail

How do I set a primary photo?

The first photo in the order is the primary photo (thumbnail). Reorder photos to change which one appears first.

Can I crop or rotate photos?

Yes. Open the photo in fullscreen view, then use the edit tools to crop, rotate, or make other adjustments.

How do I enhance photos with AI?

1. Open the item's Photos tab
2. Tap a photo
3. Select "Enhance" or the enhancement option
4. Choose enhancement type (background removal, upscaling, etc.)
5. This uses 4 credits per enhancement

Can I add videos to items?

Yes. Each item can have one video. Go to the "Media" tab and tap to record or upload a video.

AI Features & Insights

What are AI Insights?

AI Insights are automatically generated information about your item including:

• Description and historical context
• Category suggestions
• Keywords for searchability
• Relevant details the AI detected

View insights in the "Insights" tab of any item.

How do I get a price suggestion?

1. Open the item
2. Tap "Suggest Price" button
3. AI analyzes comparable sales and recommends a price
4. Accept the suggestion or modify it
5. This uses 1 credit

What are Comparables?

Comparables are similar items that have sold, helping you understand market value. View them in the "Comparables" tab. The AI groups them by relevance and shows price distributions.

How do I update an item's AI analysis?

If you've added new photos or information, you can re-run AI analysis:

1. Open the item
2. Tap the AI actions button
3. Select "Update with AI"
4. This uses 3 credits

What are Custom AI Instructions?

You can give the AI specific guidance for your projects, like:

• "Price items 20% below eBay sold prices"
• "Focus on mid-century modern furniture"
• "Consider Chicago-area market prices"

Set instructions in Project Settings > AI Instructions. These apply to all items in that project.

Team Collaboration

How do I invite someone to a project?

1. Open the project
2. Tap "Members" or go to project settings
3. Tap "Invite Member"
4. Enter their email address
5. Select their role
6. Send the invitation

They'll receive an email and in-app notification to join.

What roles can team members have?

• Owner - Full control, including billing and deletion
• Group Admin - Can manage members and project settings
• Member - Can add, edit, and delete items
• Guest - View-only access, cannot add or edit items

How do I change someone's role?

1. Open the project's member list
2. Tap the member's name
3. Select "Change Role"
4. Choose the new role

How do I remove someone from a project?

1. Open the project's member list
2. Tap the member's name
3. Select "Remove from Project"
4. Confirm removal

How do I accept an invitation?

When invited, you'll receive an email and a notification in the app. Open your notifications (bell icon) and tap the invitation to accept or decline.

How do I leave a project or folder I was invited to?

1. From home, tap Nav (folder icon bottom left)
2. Navigate to the project or folder and tap the three-dot option menu icon
3. Select Leave
4. Confirm
5. Note: if you own the account, you can't leave a folder inside it.

Marketing & Sharing

How do I share an item?

1. Open the item
2. Tap the share icon
3. Choose how to share (email, text, social media, etc.)
4. The item's photos and details are included

How do I download photos?

1. Open the item
2. Go to Photos tab
3. Select photos to download
4. Tap download icon
5. Choose format and quality
6. Photos save to your device

What is the Marketing Wizard?

The Marketing Wizard helps you prepare photos for selling on marketplaces like eBay, Etsy, Facebook Marketplace, etc. It guides you through:

• Selecting photos
• Choosing download format
• Adding sale descriptions
• Uploading to selling sites

Can I email photos as a ZIP file?

Yes. Select items or photos, then choose "Email as ZIP" to send them as a compressed attachment.

Credits & Billing

How do credits work?

Credits are used for AI-powered features. You purchase them once and they never expire. Different features cost different amounts (1-4 credits per action).

What features use credits?

• Create item with AI: 3 credits
• Bulk upload with AI: 3 credits per item
• Price suggestion: 1 credit
• Photo enhancement: 4 credits
• Regenerate insights: 3 credits
• Update item with AI: 3 credits

How do I check my credit balance?

Tap your profile icon > Account > Billing. Your current balance is displayed at the top.

How do I buy credits?

1. Go to Profile > Account > Billing
2. Tap "Buy Credits"
3. Select a package
4. Complete checkout

Do credits expire?

No. Credits never expire.

Can I get a refund?

Unused credits can be refunded within 30 days. Contact billing@valuable.app.

Troubleshooting

The app is running slowly. What should I do?

• Close and reopen the app
• Check your internet connection
• Make sure you have the latest app version
• Restart your device if problems persist

My photos aren't uploading. What's wrong?

• Check your internet connection
• Look for items in the upload queue (offline icon in bottom bar)
• Make sure you have sufficient storage on your device
• Try uploading on WiFi instead of cellular

AI identification seems wrong. Can I fix it?

Yes. You can edit any AI-generated information:

1. Open the item
2. Tap Edit
3. Correct the name, description, or other details
4. Save

You can also tap "Update with AI" after adding better photos or notes.

I can't find my project. Where did it go?

• Check if it's archived (look in archived projects)
• Check if you're in the right account (if you have multiple)
• Use the search in the navigation panel (folder icon in lower right)
• Check if you accidentally left or were removed from a shared project

How do I contact support?

Tap the question mark icon in the bottom navigation bar on the home page to access support options including chat support.

Privacy & Security

Is my data secure?

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and regular security audits.

Who can see my items?

Only you and people you explicitly invite to your projects can see your items. We never share your data with third parties for marketing.

Can I export my data?

Yes. You can download your photos and item information at any time through the app.

How do I delete my account?

Tap the profile icon in the bottom navigation bar. Then tap Account Settings. Then tap Delete Account. This will delete all folders, projects, inventory items, credits -- everything -- from that account. This will NOT delete your user profile automatically, because you may still want your email address and login to access other shared accounts you have access to. BUT if you want to delete your login, too, tap the checkbox "Do you want to delete your profile also" and then delete, and your account and all memebership in anyone else's profile will be removed and your user login and profile will be deleted as well.

Updated on: 11/01/2026